At Cimarron Coffee Company, we take pride in providing fresh, high-quality coffee products. Because coffee is a consumable product and is roasted and packaged for freshness, we generally do not accept returns on opened coffee products.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will make it right.
Please include:
Depending on the situation, we may:
The following items are not eligible for return:
Orders may be canceled only if they have not yet been roasted, processed, or shipped. Once an order has entered production or shipment, it cannot be canceled.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution or credit card provider.
For questions regarding returns or refunds, please contact us:
Cimarron Coffee Company 8220 South Perkins Rd Perkins, OK 74059 Phone: 405-385-8708 Email: [email protected]
Cimarron Coffee Company currently ships within the United States.
Orders are processed in the order they are received and are typically shipped within 2–5 business days.
Shipping rates and delivery estimates are calculated during checkout based on:
We may use carriers such as:
Orders placed on weekends or holidays will begin processing on the next business day.
During holidays, promotions, or periods of high demand, processing times may be slightly longer.
When your order ships, you may receive a shipping confirmation email containing tracking information, if available.
Cimarron Coffee Company is not responsible for:
Please verify your shipping information carefully before placing your order.
If local pickup becomes available, instructions will be provided during checkout or by direct communication.
Questions about shipping?
Cimarron Coffee Company 8220 South Perkins Rd Perkins, OK 74059 Phone: 405-385-8708 Email: terry@cimarroncoffeeco.com